Steadfast collective Store Policy

Orders are processed and shipped within 3–5 business days after your order is placed, excluding weekends and holidays.

Once your order has shipped, you will receive tracking information using the email address provided at checkout. Shipping times may vary depending on the carrier and destination.

Please make sure your shipping address is correct before submitting your order. Steadfast Collective is not responsible for delays caused by shipping carriers or for packages delivered to an incorrectly entered address.

We want you to feel confident in your Steadfast Collective purchase.

Returns and exchanges may be requested within 14 days of delivery. Items must be unworn, unwashed, undamaged, and in their original condition with tags attached.

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Original shipping charges are non-refundable.

To request a return or exchange, contact support@shopsteadfastcollective.com with your order number and the reason for your request before sending your item back.

Every order is inspected before shipment, but if you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Include your order number and clear photos of the item so we can make it right.

Items marked Final Sale cannot be returned or exchanged unless they arrive damaged or incorrect.

We begin preparing orders as quickly as possible. If you need to change or cancel an order, contact us at support@shopsteadfastcollective.com as soon as possible.

We cannot guarantee changes or cancellations once an order has entered processing or has shipped.

Once an order has been transferred to the shipping carrier, delivery is handled by that carrier. If your tracking information shows a package as delivered but you cannot locate it, please contact the carrier first.

You may also contact us at support@shopsteadfastcollective.com, and we'll do our best to help you determine the next steps.

Questions about your order?

Steadfast Collective
support@shopsteadfastcollective.com

Built on Faith. Designed with Purpose.